Shipping, Taxes and Title

Free Shipping

Excludes Hawaii and Alaska.

While we’d love to ship everything free, there are some exclusions. Free shipping does not apply to special orders, oversized/overweight products, in-store used, vintage and clearance products. Separate handling fees may apply to items that qualify for free shipping.

 

Shipping and Delivery Times

Your order will ship based on the time it is placed and the shipping option you choose. Some orders may be held for verification, which may impact shipping times.

Estimated delivery times apply from the time your order is placed.

 

International Orders

international shipping rates and delivery times vary by country. Please visit our international page for a list of available shipping rates, countries and shopping currencies.

In this Prolix Music Shipping, Taxes and Title Policy, the terms “Prolix Music,” “we,” “our,” and “us” refer to Prolix Music LLC

 

Title to Products Shipped

All items purchased from Prolix Music are made pursuant to a shipment contract. This means that the risk of loss and title for such items passes to you upon our delivery to the carrier.

 

Products Shipped under our lifetime guarantee

All items returned under our lifetime guarantee to Prolix Music are made pursuant to a shipment contract. This means that the cost for such items passes to you prior to the return a new replacement. Simply go to our store and pay the appropriate shipping fee. This will release to you a returns unique number, which you must include with the returned product – in order that we process the return accurately. Your product registration number will not change. If you cannot find your product registration number simply email returns@prolixmusic.com and we will send you the details of your product registration.

 

Contact Us

For more information on shipping contact customerservice@prolixmusic.com