Lifetime guarantee with the Prolix Music PET-1 humidifier. So, what does a lifetime guarantee mean?
Fortunately it means exactly that.
If you’ve followed the instructions of use and not abused the PET-1 humidifier, we’ll replace it free of charge plus shipping.
All items returned under our lifetime guarantee to Prolix Music are made pursuant to a shipment contract. This means that the cost for such items passes to you prior to the return a new replacement. Simply go to our store and pay the appropriate shipping fee. This will release to you a returns unique number, which you must include with the returned product – in order that we process the return accurately.
Your product registration number will not change. If you cannot find your product registration number simply email [email protected] and we will send you the details of your product registration.
And that’s it. A lifetime of use.
Should we discontinue manufacturing of the PET-1 humidifier you will be sent the most up-to-date humidifier, maybe it will be called the PET-2, but it will be higher in performance and better at humidification – although we’re not sure that’s possible yet.